Privacy Policy
Welcome to LittleStoryBox we are owned and operated by TBC with offices based in TBC. This Privacy Policy explains how we collect, use, and share your information when you interact with our Service. It also outlines your privacy rights and the protections available to you under applicable laws.
We rely on your personal data to operate and enhance the Service. By accessing or using the Service, you consent to our handling of your information as described in this Privacy Policy.
Types of Data Collected
Personal Data
While using Little Story Box we may ask you to provide us with certain information that may identify to you personally, your usage, the technical data and content data, the information collected may include but is not limited to:
- Email address
- First and last name
- Phone number
- Address
- Post code
- City
Usage Data
- Stories you create
- Reading preferences
- Website interactions
- Session information
- Usage patterns and statistics
Technical Data
Content Data
- Stories and content you create
- Saved preferences
- Interaction history
- User-generated content
How We Collect Information
We gather information about you through several different channels, depending on how you interact with our Service.
Beyond the purposes detailed below, the information we gather may also be used to stay in contact with you, operate and maintain our Services, meet our legal responsibilities, uphold our service terms, and ensure the safety and protection of the Services, our organisation, and our users.
Information You Provide Directly
We receive information from you whenever you engage with us or use certain features of the Service. This may happen when you create an account, contact our support team, or communicate with us in any other way. These interactions often require you to share details such as your name, contact information, or information related to your use of the Service.
Information Collected Automatically
Some data is gathered automatically as you navigate through the Website. These technologies help us understand how the Service is being used and allow us to improve functionality. This may include:
- Cookies
- Analytics and performance tools
- Website interaction and usage tracking
These tools provide insight into user behaviour, device information, and technical performance.
Data Retention
We store your personal information only for as long as it is reasonably necessary. This includes the time needed to deliver our Services effectively, meet legal or regulatory requirements, and support our legitimate business operations. Your data may also be kept until you ask us to remove it, where applicable.
Once we no longer need your information, we take steps to ensure it is handled securely. Depending on the nature of the data, we may:
- Permanently delete it
- Convert it into an anonymised form so it can no longer be linked to you
- Securely maintain any legally required archival records
- Keep documentation confirming that the deletion process was completed
Use of Cookies
When you visit our website, cookies may be automatically stored on your device. These small text files help enhance your browsing experience and allow us to provide more personalised services. They may record information such as your preferences, login details, and browsing behaviour. Cookies serve various functions, including improving website performance, delivering targeted advertising, and optimising overall user experience.
We use both first-party and third-party cookies and ensure they are handled in accordance with all relevant laws and regulations. You can disable cookies at any time through your browser settings; however, please be aware that some website features may not operate properly without them.
By continuing to use our website, you agree to the use of cookies as outlined in this policy.
How Long We Keep Your Information
We aim to clearly explain how long different types of data are stored. Below is an overview of our usual retention practices:
- Personalised products, illustrations, and related materials: We may retain these for up to one year after your final order, making it easy for you to revisit or re-download your creations
In certain situations, we may need to hold on to information for longer, for example, to meet legal obligations, address disputes, or enforce our policies. In all cases, we only keep your data for as long as it is genuinely needed for these purposes.
Data Relating to Minors
Our Services are not designed for use by individuals under the age of 18. However, in some cases we may receive personal information about children when it is necessary to produce personalised products. If you are a parent or guardian and believe that a minor has shared their information with us, please reach out using the contact details provided below so we can arrange for its removal.
Your Rights and Access to Your Information
Under the General Data Protection Regulation (GDPR), you have several rights relating to the personal data we hold about you. These include:
- Access: You can request details of the personal information we store about you
- Correction: You may ask us to update or correct any inaccurate or incomplete data
- Deletion: You can request that we remove your personal information from our systems
- Objection: You have the right to object to certain types of processing of your data
- Portability: You can ask for a copy of your data in a format that can be easily transferred to another organisation
- Restriction: You may request that we limit how your personal information is processed
- Complaints: You are entitled to raise concerns or complaints about how your data has been handled
Contact us
If you have any questions, concerns or complaints about the information that has been outlined in this privacy policy, please contact us at privacy@littlestorybox.com
Changes to Privacy Policy
We may in time change or revise the details of the privacy policy, if you disagree with these amendments, you may terminate your account or stop using our services. If you continue to use our services, you agree to our changes. The terms and rights you agreed to in the previous version of an agreement stay in effect until you accept the new updated version
